Navigating healthcare is exhausting. Patients struggle to book appointments, obtain referrals, move between providers, and manage insurance. These barriers delay care, worsen outcomes, and deepen inequities, while the same fragmentation creates inefficiencies, lower retention, poor satisfaction scores, avoidable readmissions, and rising costs for health systems and payors.
At the same time, advances in AI now make it possible to guide patients through these systems more seamlessly and personally than ever before. Yet adoption is slowed by uneven quality, unclear benefit–risk tradeoffs, and limited real-world evidence of the ROI.
DiMe is bringing leaders in the field together to scale trustworthy, AI-enabled care navigation to transform patient care journeys while delivering measurable returns for the industry, including health systems, payors, and innovators.