DIME PROJECT

The digital health front door: Connecting consumer health to clinical care

Consumer health platforms are becoming where care starts. Help decide where it goes next.

Wearable data, imported health records, and AI assistants are converging into single consumer platforms.

These platforms are fast becoming the first place people turn to understand their health and arrange care, and investors now describe a race to become each person’s “healthcare home.” A third of US adults used an AI chatbot for health information in the past year, and 13% have uploaded their own medical records to one. About one in five say a major reason they use AI for health is that they can’t afford a provider. Yet while 78% of wearable users are willing to share their data with a clinician, only about a quarter have ever done so.

Today, each platform sets its own rules for data sharing, consent, and handoffs to care, and there is no agreed way to measure whether any of it works. Left unresolved, health systems can’t justify investment, payers can’t support the platforms that work, developers can’t compete on value, and consumers have no basis for deciding which front door to trust.

DiMe is bringing together health systems and provider groups, payers, and consumer health platform, wearable, and AI developers to build it together.

As a project partner, you will:

Help define the data infrastructure and best practices that connect consumer platforms to clinical care, before they become the default.

Build the shared evaluation and governance framework that health systems, payers, and developers can all point to.

Give health systems a basis to justify investment and payers a basis to support the platforms that work.

Help set the measures that let developers show real impact on access, coordination, experience, and outcomes.

Advance work in line with the Centers for Medicare & Medicaid Services (CMS) Conversational AI pledge.

Share your interest to join this project