IMPACT V1C Core Competencies: The Hallmarks of High Quality, Trustworthy Virtual First Care
Date/Time
April 20, 2023
Panelists
Elizabeth Zech
Principle, Center for Health Innovation, Mercer
Kristofer Caya
Lead Director, Aetna Virtual Care
Shelly Lanning
Co-founder and President, Visana Health
Carrie Nelson
Chief Medical Officer, Amwell
Elizabeth Zech
Principle, Center for Health Innovation, Mercer
Moderator
Linette Demers
Director IMPACT, DiMe
Discussion Topic
The potential benefits of a remodeled delivery system based on virtual first care (V1C) are tremendous – in terms of patient access and experience, workforce efficiency, and improved health and economic outcomes. At the same time, in the post-pandemic era, solutions of varying quality and reliability are flooding the market. Without consistent evaluation criteria to guide builders and buyers towards high-quality V1C, the trust of this movement is at stake.
To address this need, IMPACT, the multi-stakeholder V1C initiative co-hosted by the Digital Medicine Society (DiMe) and the American Telemedicine Association (ATA) has developed an industry-vetted V1C Checklist. This tool defines essential competencies and hallmarks of high quality, trustworthy V1C.