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V1C Maturity Model Assessment Tool

V1C Health System Maturity Model Assessment

The V1C Health System Maturity Model Assessment evaluates criteria across various functional areas and requires a comprehensive knowledge of your organization’s capabilities.

By completing the assessment, you’ll receive:

A score that reflects your maturity level and readiness to implement V1C
Actionable suggestions to elevate your V1C strategy

View The Maturity Levels

V1C Maturity Model Assessment Tool

Step 1 of 9

11%

Complete your self-assessment and receive a score indicating your level of maturity and readiness to adopt and implement V1C.

How to use the assessment tool:

1. Complete the assessment questions for each criterion outlined across the seven maturity domains considered in this model.

2. Rate your organization's capacity for each assessment question as “minimal,” “moderate,” or “high.”

3. Your answers will be scored, and all criteria will be rated using the following scale to determine overall virtual care maturity:

Early
Emerging
Established

Clinician experience

Workflow Integration: How seamlessly are V1C capabilities integrated into the clinical workflows at your organization?(Required)

Minimal

Moderate

High

Data Insights: What level of analytics capabilities does your organization have to provide insights from data?(Required)

Minimal

Moderate

High

Training & Support: What is the extent of training and support processes available to support V1C adoption at your organization?(Required)

Minimal

Moderate

High

Interoperability: How would you rate the interoperability of your current system with other healthcare systems and platforms?(Required)

Minimal

Moderate

High

Scalability

Provider Networks: How effectively could your current provider networks scale to accommodate increased patient demand?(Required)

Minimal

Moderate

High

Workflow Optimization: How effectively does your organization optimize workflows to enhance efficiency and effectiveness in patient care delivery?(Required)

Minimal

Moderate

High

Patient Acquisition & Engagement: How effectively does your organization facilitate patient acquisition and engagement efforts?(Required)

Minimal

Moderate

High

IT Infrastructure: How robust is the IT infrastructure at your organization?(Required)

Minimal

Moderate

High

Financial considerations

Contracting & Reimbursement: Does your system engage in various reimbursement models beyond fee-for-service (e.g., per-member contracts, VBC, etc)?(Required)

Minimal

Moderate

High

Cost Analysis: What is the level of understanding of expenses and cost drivers in exploring strategic partnerships for V1C adoption?(Required)

Minimal

Moderate

High

Revenue Generation: Are current workflows optimized for omnichannel care delivery that supports top-of-license care, financial sustainability, and patient outcomes?(Required)

Minimal

Moderate

High

Risk Management: How proactive is your system in managing reimbursement fluctuations, regulatory changes, and evolving patient needs?(Required)

Minimal

Moderate

High

Organizational readiness & adoption

Internal Policies: Are internal policies aligned with V1C initiatives, ensuring adherence to clinical guidelines, regulatory compliance, and organizational culture?(Required)

Minimal

Moderate

High

Staff Training & Support: Do staff training programs exist to educate on the proper incorporation of available V1C services into daily practices?(Required)

Minimal

Moderate

High

Analytics & Reporting: Are analytics implemented to generate actionable insights to guide organizational policies?(Required)

Minimal

Moderate

High

Patient experience & engagement

Platform Design & Communication: Does your system have an intuitive patient platform UX/UI with seamless communication features and service support?(Required)

Minimal

Moderate

High

Patient Education & Support: Are there comprehensive V1C patient education materials and dedicated teams to support patient transitions?(Required)

Minimal

Moderate

High

Accessibility: Are patient platforms accessible to diverse populations (e.g. disabilities, digital literacy, multiple languages, etc.)?(Required)

Minimal

Moderate

High

Regulatory Compliance

HIPAA Compliance: Is your health system set up to securely and privately share protected patient data with third parties while adhering to HIPAA guidelines?(Required)

Minimal

Moderate

High

Licensure & Practice Laws: Do your hiring, credentialing, and ongoing audit policies include special considerations for virtual modalities?(Required)

Minimal

Moderate

High

Data Evaluation & Metrics

Patient Data Capture: Are V1C patient data readily available, including demographics, PRO, and medical history?(Required)

Minimal

Moderate

High

Data Security & Privacy: Are there robust security V1C patient data protocols, including encryption and multi-factor authentication?(Required)

Minimal

Moderate

High

Access, Exchange, & Interoperability: Do automated processes exist for continuous bidirectional V1C patient data communication adhering to FHIR standards?(Required)

Minimal

Moderate

High

Data Quality & Integrity: Are there embedded processes to ensure the completeness and accuracy of V1C patient data?(Required)

Minimal

Moderate

High

The following questions do not count towards your score but will be used to establish benchmarks.

Please indicate the number of beds in your facility:(Required)

Less than 25

25-49

50-99

100-199

200-499

Which of the following best describes your facility:(Required)

General acute care

Critical access hospital

Specialty hospital (e.g., pediatric, psychiatric, rehabilitation)

Teaching hospital

Other

Please indicate the primary service area:(Required)

Local (serving a small town or city)

Regional (serving multiple towns or a small region)

Statewide

Nationwide

Please indicate the average annual patient volume (inpatient admissions):(Required)

Less than 1,000

1,000-4,999

5,000-9,999

10,000-19,999

20,000 or more

Please indicate the ownership type:(Required)

Non-profit

For-profit

Government (public)

Comments

This field is for validation purposes and should be left unchanged.

Access the V1C Maturity Model resources

Step 1:

V1C Health System Maturity Model Assessment

Start by completing your self-assessment and receive a score indicating your level of maturity and readiness to adopt and implement V1C.

ASSESSMENT TOOL

Step 2:

V1C Health System Checklist: Maturity Stages & Growth Opportunities

Next, use the checklist to receive tailored suggestions and actionable steps to enhance your current state or progress across maturity levels.

ACCESS CHECKLIST

Step 3:

V1C Health System Framework for Maturity

And finally, review the full maturity framework for additional insight into the effective adoption of virtual strategies and the defining features that distinguish early, emerging, and established tiers of maturity.

VIEW FRAMEWORK

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